Privacy Notice

Liz Ford and Ford Consulting are committed to respecting and safeguarding your personal information.

We do not knowingly collect any personally identifiable information from anyone under the age of 18 and conform to the Data Protection Act 1998 and its successor the EU General Data Protection Regulation (GDPR).

The data controller is Liz Ford (trading as Ford Consulting) at Cairnghyll, 37 Millbeck Drive, Harden, West Yorkshire, BD16 1TF.

Coaching & Supervision Clients

Coaching and supervision clients are asked to complete a new client questionnaire and provide personal and professional data as well as full contact details before their contract commences.

Consent to securely store and use this information is gained by signing an agreement form during the contracting phase.

The data collected is used solely in connection with the purposes of carrying out our obligations to you as a client during the contracted period and is not passed on to anyone outside of Ford Consulting.

Session notes are kept for 12 months after completion of the coaching/supervision assignment unless you request otherwise. After this period, hard copies are shredded and electronic copies deleted.

Depersonalised, basic information such as initials, number of sessions completed and programme duration are kept indefinitely for professional accreditation requirements.

If you have explicitly given us permission to keep your contact details beyond the coaching / supervision assignment we will hold these securely in order to send you our newsletter and relevant information. We may also use it to request a reference or testimonial.

Website Visitors

Like most web sites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, referring pages, date/time stamp and click stream data. We use this information, which does not identify individual users, to analyse trends, to administer the Web Site, to track users' movements around the Web Site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information. You can read the Google Analytics privacy policy at https://policies.google.com/privacy

We also may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. 

Newsletter Subscribers

If you sign up for our e-newsletter, we will store your full name, location (town, country), email address, specific reason you had for signing up (if given) and how you heard about us (if given). When you sign up we also ask you to give your consent to store this information in future.

We will use your email address to send you our newsletter which contains:

  • News and information relevant to Leadership, Personal Development, Coaching and Supervision
  • Marketing information such as details about forthcoming courses, events, special offers and relevant activities provided by other providers

Your details are held securely by our newsletter distributers ‘Mailchimp’, who adhere to strong privacy protections which mean they are handling personal data appropriately and in line with EU legal requirements. You can check out their general privacy policy through this link: https://mailchimp.com/legal/privacy

You can opt out of receiving our newsletter at any time by choosing ‘unsubscribe’ on any newsletter or by emailing us using the addresses below.

Keeping records up to date

We will endeavour to keep your contact details correct and up to date. Please help us with this by reporting any changes to us at the email addresses shown below.

Opting out / changing your preferences

You may request that any personal data held by us is corrected or deleted and we will oblige in a timely fashion.

You can opt out of receiving our newsletter at any time by choosing ‘unsubscribe’ on any newsletter or by emailing us using the addresses below.

You can change your preferences for receiving communications from us at any time by emailing us using the addresses below.

Requesting records

You may request access to any data we hold on you and we will respond to and honour these requests as soon as possible.

Security

We have appropriate procedures in place to detect, report and investigate a personal data breach. In the unlikely event of a serious data breach, we will notify you and the ICO (Information Commissioner’s Office) as soon as reasonably possible and within 72 hours of becoming us aware of it.

Contact

We welcome any questions, comments and requests regarding this privacy policy. Please contact us at info@ford-consulting.co.uk or liz@ford-consulting.co.uk Changes to this notice Any changes we may make to this policy in future will be posted on our website at www.ford-consulting.co.uk and, where appropriate, notified to you by e-mail.

Updated

May 2018

Tailor Made Development

All interventions are designed with your specific needs in mind

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Coaching enabled me to build my confidence and take a much more hands-on approach to my career development. Liz is a star and I would recommend her to anyone
Management Consultant, The Nichols Group
Coaching has had a deep and lasting impact on me. It has helped me to make some very big personal and career decisions.
MBA Student, Bradford University School of Management
Liz did a great job of structuring a programme which both met the academic criteria, but also conveyed a very real sense of practicing coaching in the real world context. A great experience!
Kevin Hull, Group Human Resources Director - Marshalls plc
From the very first session I was able to make changes to my day to day working practices that have been invaluable.
Senior Manager, Leicestershire Partnership NHS Trust
Coaching helped me to understand the benefits of putting into words the feelings and thoughts that were in my mind.
Business Development Manager, global pharmaceutical company
Liz helped me see my full capability; giving me confidence to achieve appointment to the Board.
Chief Nurse & Quality Officer, NHS North Derbyshire CCG
I have felt more job satisfaction, confidence and less stress since undergoing coaching with Liz.
Band 7 Manager, Leeds Teaching Hospitals NHS Trust
Liz Ford is an excellent coaching supervisor. She provides a safe, non-judgemental space where she encourages me to stretch myself.
Jenny Cooper, Coach & TFT Practitioner
Liz’s coaching helped me to unlock time, become more effective in my professional role and, more importantly, it enabled me to enjoy my life outside of work.
Dave Vickers, Assistant Head Teacher, Humberside
I find Liz an exceptionally gifted supervisor. She always helps me to see and think more clearly and really contributes to my development as a coach.
Ailie Kerrane, Coach